Last updated: October 1, 2025
This Privacy Notice for Luno Digital describes how and why we access, collect, store, use, and share personal information when you use our services. It also includes the specific mobile messaging disclosures that A2P carriers look for.
Company name: Luno Digital
Website: https://lunodigital.com
Contact: [email protected]
Name, email, phone number, billing details, company name, job title, and any content you submit through forms, chat, or during onboarding. If you connect tools or upload contact lists, we process those records to provide the service.
Payments are processed by our payment processor. We do not store full card numbers. Please review your payment provider privacy notice.
Device, browser, IP address, pages viewed, referring URLs, and usage events for security and analytics. We may use cookies, pixels, and similar technologies. You can control cookies in your browser settings.
We may receive business contact data from integrators, advertising platforms, or publicly available sources to keep records accurate and to deliver services.
When you submit your phone number on our site or through our clients’ forms and clearly agree to receive messages, you consent to receive SMS or MMS from Luno Digital related to the services you requested. If a client of Luno Digital authorizes us to send messages on their behalf, they are the sender and Luno Digital is the service provider.
Message frequency varies by workflow. Message and data rates may apply.
You can opt out of SMS at any time by replying STOP. You can also email [email protected] to request removal. After you send STOP you may receive one final message confirming your opt out.
For help reply HELP or email [email protected].
Carriers are not liable for delayed or undelivered messages.
Mobile numbers and messaging consent are used only to send the messages you requested or that are required to operate the program. We do not sell, rent, or share mobile opt-in data with third parties for their marketing.
If you opt out, we maintain your number on a do-not-contact list to ensure compliance.
We do not sell personal data. We may share information with:
Any provider we use must safeguard data and use it only to deliver contracted services.
We may use cookies and analytics to operate the site, remember preferences, protect security, and measure performance. You can disable cookies in your browser. Disabling some cookies may affect site features.
If you use features that rely on artificial intelligence, your inputs and outputs may be processed by trusted providers to generate responses or carry out automations. These providers are bound by agreements and are only permitted to process data to deliver the requested function.
We keep personal information only as long as needed for the purposes described in this notice or as required by law. When no longer needed, data is deleted or anonymized. Numbers that have opted out are kept in a suppression list to enforce compliance.
We use administrative, technical, and physical safeguards appropriate for the type of information processed. No method of transmission or storage is completely secure. Use the service within a secure environment and contact us if you suspect an issue.
Our services are not intended for individuals under 18 years of age and we do not knowingly collect data from children.
Depending on where you live, you may have the right to request access, correction, deletion, limitation of processing, portability, or to object to certain uses. To exercise rights, email [email protected]. We will verify your request and respond as required by law.
Certain states provide additional rights such as the right to know, access, correct, delete, and opt out of certain processing. To exercise any state rights, email [email protected]. We will verify identity before acting on a request. We do not sell personal data or share personal data for third party marketing.
When you provide a mobile number and opt in, we collect and store that status to send review requests, appointment reminders, notifications, and similar service messages.
We do not sell or share text messaging originator opt-in data or consent with third parties for their marketing or promotions.
We may share mobile numbers with subcontractors such as telecommunications carriers and SMS platforms solely to deliver the program, under contracts that protect your data and restrict use.
When we receive an opt out, we immediately suppress further messages other than a legally permitted confirmation of the opt out.
There is currently no accepted standard for DNT signals, so we do not respond to them. If a standard emerges, we will update this notice.
We may update this Privacy Policy from time to time. The latest version will always be posted at https://lunodigital.com. If material changes are made, we may notify you by email or through the service.
Questions or requests:
Email [email protected]